My wife is listening to understand. So she asks me how my day is, and she does it consistently. And because she does it consistently, every day she is learning more about what I do for a living. So now I feel more comfortable to share the specific things that are going on in my day.Dan Costello
- It is hard to be a good listener when we are constantly thinking about what to say next.
- We often decide that we “could never understand” someone before we have made a genuine effort to listen to them.
- There cannot be unity without understanding.
- Conversations become more meaningful when we ask fantastic questions.
- The better we listen, the more details others will feel comfortable sharing with us.
- Every human being has stories worth hearing, especially those who are different from us.
- Adjust the phrasing of standard questions like “How are you?” or “How was work?” to demonstrate that you really care.
- Make a practice of following conversations wherever they lead rather than directing conversations where you want them to go.
- Utilize the phrase, “That is so interesting. Tell me more.”
- Turn off the TV, put down the phone, and close the laptop when speaking with others.
- When you feel like you don’t understand someone’s perspectives, ask yourself, “Have I listened enough?”
- When your relationships feel stagnant, make a practice of listening more closely and asking thoughtful questions.
- Initiate a conversation this week with just one goal: to understand.
Learn Their Story
There is so much that we don’t know about each stranger we encounter, each acquaintance we make, and each friend or family member we love. This week, Dr. Michael Brown and life design coach David Denison encourage us to look more closely and listen more carefully to the people in our lives.
Find Common Ground
There is polarization everywhere we look, and it’s hard to see a way out and a way forward. This week, Dr. Michael Brown and Amy Seiffert wrestle with the practice that could heal our relationships and save our world.
Look Listen Learn
More than ever, dialogue surrounding racial equality and social justice are at the center of our collective attention. This week, Dr. Michael Brown and Corey Norris unpack the essential components of conversations that build empathy and create understanding.